We reserve the right to suspend, terminate or disable your account if we believe that you are in breach of any of these terms and conditions.
You may use your account on more than one device however we use IP address tracking software that tracks the IP address of every device that accesses our paid content and the email address associated with all active accounts. If we suspect you have shared your log-in details and, as a result of our investigation, we reasonably determine you are in breach of these terms, without limiting any other rights we may have, we reserve the right to close your account with no refund of membership payments, and prohibit you from opening a new account.Purchasing Products or Subscribing as a member
You may purchase products that are listed as available for purchase on our website using the shopping cart.
We use third party payment platform Stripe to process payment and manage your subscription.
We do not directly receive or store your credit card or other financial information.
Unless otherwise stated, amounts shown on our website are in Australian Dollars.
You may subscribe to programs by the one-off purchase of the Foundation Program, which is a 24 video exercise program with exercise manual, and purchasing the monthly subscription for the On-line Members area. If you are not satisfied with the program, we offer a 30 day money back guarantee from the date of first purchase only.
When you subscribe to a Bounce Back from Breast Cancer program, the monthly subscription fee gives you access to the members log-in portal on the www.bouncebackfrombreastcancer.com
site where you can access Move With Me – Basics; Move With Me- Next Level; the Education module; and the Private Closed Face Book group, Bounce Back Tribe.Payments and refunds for membership subscriptions
We do not offer refunds for membership subscriptions or programs offered online, whether you have chosen to use the services provided or not. You may cancel your subscription at any time, and your access to the members area will come to an end at the end of your then current monthly subscription period.
You agree to pay any applicable surcharges we incur based on your method of payment, including dishonour fees if applicable (for example if you subscribe to a service with a monthly fee and a dishonour fee is charged to us for an attempted payment).
Interest will be charged on any overdue payment, accruing daily from the date when payment becomes due, until the date of payment, at a rate of 8% per annum (compounding monthly).
You agree to pay any costs and disbursements incurred by us in pursuing any outstanding debt (including legal costs on a solicitor and own client basis and collection agency costs).Termination of membership subscription
If you have purchased a product with an on-going monthly fee, you will have access to our membership benefits and new monthly content (where this applies) only for the duration of your subscription. You may end your subscription prior to the automatic renewal at the end of each subscription period by contacting us at [email protected]
. Please ensure you allow at least 2 business days prior to the automatic renewal or you may be charged for the next month.
We may end your subscription without refund by giving you at least 2 weeks' notice prior to the end of your current subscription that we intend to end your subscription. You will continue to have access to our services until the end of your current, paid subscription period.Disclaimer and limitation of liability – General
We aim for our website content to be accurate and up to date but do not accept any responsibility for errors or omissions. We may amend our website content at any time without notice.
Nothing on this website is intended to be taken as treatment, advice or diagnosis of breast cancer, lymphoedema or other health needs. You must see a qualified health practitioner and discuss options for treatment before making a decision about your treatment. Always seek the advice of a health care professional for appropriate medical advice.
The exercises offered in our videos and programs are demonstrated by a qualified cancer rehabilitation occupational therapist and qualified lymphoedema practitioner. These exercises are demonstrated for individuals who have been diagnosed by their treating health practitioner as experiencing a stage of breast cancer, whether before or after surgery, with the aim of decreasing the probability of the onset of lymphoedema or lymphoedema becoming worse.
Any case studies included on our website may have been created from a compilation of the circumstances affecting more than one patient and may not apply to your circumstances. Results achieved with one patient may not be achievable with another patient.
Where we have used case studies of real patients, we have first obtained their permission to use their personal information and any associated images. Names may have been changed at the request of the patient.
To the maximum extent permitted by applicable law, anything contained in our membership services or on our website is provided "as is" without warranty or condition of any kind. Where warranties are implied by law, our liability will be limited in respect of any claim to, at our option, supplying the services again, or remedying the fault in the service.
You agree that our total aggregate liability for all claims relating to your use of our membership services and/or website is limited to the amount actually received by us from you in the 3 months immediately prior to the date of the claim(s), even if that amount was zero.
This disclaimer applies to the fullest extent permitted by law and survives any termination or expiration of this agreement or your use of our membership services.Health & Safety Notice and Disclaimer – Exercise
Please read this Health & Safety Notice and Disclaimer before participating in any exercises shown on our website or as part of our programs.
Occupational therapists treat injured, ill, or disabled patients to help patients develop, recover, improve or maintain the skills needed for daily living and working through exercise and the therapeutic use of everyday activities.
You are responsible for assessing and monitoring your own physical and mental capacity to participate in activities shown in our videos and programs.Safe space
Before following any activity in one of our videos or programs, ensure you have a clear and safe place to practice, free of any obstacles at any height and every direction within an arm's length of your body.
Wear comfortable clothing which does not restrict your movement.
If at any time you feel light headed, dizzy or incapable of continuing for any reason, you should stop the activity immediately and sit down or lean against a wall to reduce the chance of falling over.What risks should you be aware of?
When you are learning movement through video it is not possible for your therapist to identify incorrect movements which may cause discomfort or injury, or to ensure that your environment is safe and fee from obstacles.
We make all reasonable efforts to ensure that the activities provided are safe, but our activities carry some inherent risks. In particular, exercise may carry the risk of personal injury including but not limited to: muscle cramps, dizziness, general soreness, chest discomfort, muscular and soft tissue damage.
Injuries could arise from: